Welcome to DEXTER WANZELL LLC. We are committed to delivering your order safely and efficiently.
Order Processing
- Orders are processed within 1–3 business days after payment is successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are as follows:
- United States: 5–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–20 business days
Delivery estimates are not guaranteed and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Destination
- Shipping method
- Order weight or size
Any applicable shipping fees will be displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, if available.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in our product prices or shipping charges.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
DEXTER WANZELL LLC is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged:
- Contact us within 7 days of delivery.
- Include your order number and photos (if applicable).
- We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
DEXTER WANZELL LLC
Email: official@dexterwanzellllc.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (U.S. Business Hours)